Welcome to Neural Academy. These Terms of Use («Terms») govern your access to and use of our website, services, courses, and content (collectively referred to as the «Services»). By accessing or using the Services, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, you must not access or use our Services.
1. Acceptance of Terms
By registering for, accessing, browsing, or using Neural Academy, you acknowledge that you have read, understood, and agreed to be bound by these Terms and our Privacy Policy. These Terms apply to all users of the platform, including learners, instructors, and visitors.
2. Eligibility
You must be at least 18 years old or have the supervision and consent of a legal guardian to use our Services. By using Neural Academy, you represent and warrant that you meet these requirements and are fully able and competent to enter into the terms, conditions, and obligations set forth in these Terms.
3. Account Responsibilities
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately at support@neuralacad.com of any unauthorized use or breach of security. Neural Academy is not liable for any loss or damage arising from your failure to comply with this obligation.
4. Intellectual Property Rights
All content on Neural Academy, including but not limited to courses, videos, texts, logos, graphics, software, and code, is the property of Neural Academy or its licensors and is protected under applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from our content without prior written permission.
5. User Conduct
You agree not to:
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Use the Services for any unlawful or fraudulent purposes;
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Harass, threaten, or violate the rights of others;
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Attempt to reverse-engineer, hack, or disrupt the platform;
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Share, redistribute, or sell course materials;
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Use automation tools to access or interact with the Services.
We reserve the right to suspend or terminate your access if you violate these Terms.
6. Modifications to Services
Neural Academy reserves the right to modify, suspend, or discontinue any aspect of the Services at any time without notice. We also reserve the right to change pricing, course availability, and content. We will make reasonable efforts to notify users of material changes.
7. Service Disclaimer
Neural Academy provides educational content for informational and training purposes only. While we strive to ensure accuracy, the Services are provided «as is» without warranty of any kind — express or implied. We do not guarantee that:
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The courses will meet your specific learning goals or job placement outcomes;
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The platform will be uninterrupted or error-free;
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Content will always be current, complete, or reliable.
We are not liable for any direct, indirect, or consequential damages resulting from your use of or reliance on our Services.
8. Refund Policy
Our refund policy is designed to be transparent and fair to learners.
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Self-Paced Courses: Refunds are available within 7 days of purchase, provided that less than 20% of the course has been completed.
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Bootcamps or Instructor-Led Programs: Cancellations made at least 14 days before the program start date are eligible for a full refund. Cancellations made within 14 days may be subject to a 25% administrative fee.
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Corporate Services and Consulting: Due to the custom nature of these services, refunds are not available once a training program has commenced or deliverables have been initiated.
To request a refund, contact us at support@neuralacad.com with your order details. Refunds will be processed within 10 business days if eligibility is confirmed.
9. Limitation of Liability
To the maximum extent permitted by law, Neural Academy shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Services, even if advised of the possibility of such damages.
10. Governing Law
These Terms are governed by and construed in accordance with the laws of Singapore. Any disputes arising from or related to these Terms shall be subject to the exclusive jurisdiction of the courts of Singapore.
11. Termination
We reserve the right to terminate or suspend your access to the Services at our discretion, without prior notice or liability, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.
12. Contact Us
If you have any questions about these Terms, the Services, or your rights, you may contact us at:
📧 Email: support@neuralacad.com